CLIFF PLANNING?  ARE YOU JUMPING TOO?

By Paul Winters

 

 

 

 

Wide awake in the dead of night, Max doesn't feel like a statistic. His fears seem all too personal: What will I do when I'm not going to work every day? What will the company do? Those kids think they know it all -- how will they get along without me? What if they get along fine? What if the business fails? Or worse, what if it does better than ever?

The fact is that Max is just one of thousands of baby-boomer and older entrepreneurs now starting to face the reality of retirement. The company he built up from nothing is one of the 53 percent of family-run companies in the United States whose senior leadership will change hands in the next ten years. All over the country, hard-driving CEOs are lying awake with fears like his, wondering how in the world they're ever going to let go.

According to research cited in the current issue of Harvard Business Review, most family businesses are inadequately prepared for succession. Of the 3000 companies surveyed, 66 percent have no written strategic plan, and 42 percent expect family members to share future leadership -- "a notoriously fragile and difficult way to run a company," says Ross Nager of the Arthur Andersen Center for Family business, which cosponsored the research project.

The irony, Nager points out, is that family businesses have an even greater need for succession planning than do public businesses. "CEOs of family businesses typically serve six times longer than their counterparts in public companies," the article states. "That length of tenure makes the impact of change, when it comes, enormous." The unique capital needs of family businesses and financial demands of heirs also make planning more critical.

The Wall Street Journal estimates that assets of $3 trillion will be passed on to the next generation of American entrepreneurs in the coming decade -- one of the greatest transfers of wealth in history. Yet too small a share of this wealth will stay in the family. Among family businesses, only a third traditionally survive to the second generation, and only half of these are passed down to the grandkids.

The failure of family businesses is most often traced to a lack of succession planning. Considering the enormous stakes, these entrepreneurs' reluctance to plan for succession could prove to be a major destabilizing factor in America's economy over the next ten or 20 years.

What makes family business owners so unwilling to face the inevitable? Deep-down dead-of-night fears can be hard to articulate, but entrepreneurs frequently express a whole list of more rational-sounding tensions and anxieties to professionals, like us, specializing in family business succession planning.

These business owners worry that their retirement will bring simmering conflicts to the boil, or even create conflicts between siblings or other family members, majority and minority owners, or family and non-family owners and/or managers. Everyone has a different definition of what's fair, but as long as the founder is still in charge, these don't have to come into play.

Often the dynamics are complicated by a history of successive marriages and offspring of both founders and heirs. Questions of estate taxes and liquidity are easier not to think about. Founders want to do the right thing by their children, but they also want to place the business in capable hands. When they've put their whole lives into the business, breaking away seems next to impossible, so they hang around, unable to stay and unwilling to leave.

Succession planning is an issue of leadership, perhaps the most important one a business owner will ever face. Good succession planning doesn't just happen. When the leader has failed to provide direction, neglecting to make the fundamental choices that will guide the process of succession, the result is something we call "cliff planning." In other words, do nothing until there's a crisis, then figure out how to rescue the business while everyone is in crisis mode.

Not only is this type of planning reactive and impulsive, it's also expensive. The business may survive, stakeholder relationships may even survive, but one thing's for sure: the government will walk away with the money.

There is a better way, a proven process we have developed for succession planning in family businesses. All of the arguments for engaging in this process come down to just two good reasons.

First, the more lead-time is allowed before the event of succession, the more money will be left to the family. The business will fare better, too, but as a family business owner the founder can be sure that everything possible has been done to ensure the family's security and well-being.

Second, the challenge of taking charge of succession is a true test of leadership for a family business owner. The renowned contemporary business writer Peter Drucker refers to succession planning as a leader's "final test of greatness."

When you've devoted your life to solving the problems of your family business, the prospective loss of personal identity involved in leaving it can be frightening. But this is the most important problem you'll ever solve.

As we've often heard recently, the Chinese word for "change" means both "danger" and "opportunity." The fears that Max and other family business owners feel as they face retirement may represent opportunities as exciting as any in their careers. Taking charge of the succession process is the greatest legacy you can leave to your business and your family.

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